- Where can customers track their orders?
Customers are usually sent an email update through Shopify as soon as the order is fulfilled on our end.
- How can i trust this website with my payment information?
We are a registered small business located in Los Angeles, CA. Shopify is a trusted company that takes care of securing our website and making payment information confidential.
Contact us as soon as possible by email or chat to investigate what might have occurred. If it was a mistake on our end you will receive a full-refund or we'll ship you a replacement item.
- Can a loyal customer get a discount?
Yes, by signing up for email subscribers list you receive a special discount. You get another one after placing your first order with us. There will be other promotions during the year that our list will be notified of.
- How are you associated with the brands found here?
We are an official distributor of the brand of products you find online. We have exclusive contracts with the manufacturers and work closely with them to launch new products.
- Do you offer the option of customizing an order?
Yes, we do. Just send us a message and we can do an exclusive type of package with all the products we have in stock.
- Do you have wholesale capabilities?
Yes we do, you can contact us at 818.940.3565. We are in the process of providing an online platform where you will be able to sign up for an account and purchase at wholesaler prices without the hassle of having to pick up a phone.